Student Loan and Loan Servicer Contact Information
Payments to your ELFI, Inc. account are processed by one of our servicing partners. For more information about your student loan account, including online account balance and payment information, please click on the link to your student loan servicer.
Important Contact Information About Your Account
Relative to the type of student loan you have (it will either be Federal or Private), please refer to the contact information below to reach the servicer that manages your loan information:
FFELP Loans Servicer Contact Information:
- AES (American Education Services): 1-800-233-0557, www.aessuccess.org
- MOHELA: 1-800-945-4701, www.mohela.com
REFI/In-School Private Loans Servicer Contact Information:
- American Education Services (AES): 1-866-763-6349, elfi.aessuccess.org
- MOHELA (Private): 1-855-282-4269, elfi.mohela.com
Allied Health, ALP Loan, EDMED, EDPLATINUM, Xtra Credit, Global Select, and PHARM-D Loans Servicer Contact Information:
- AES (American Education Services): 1-800-233-0557, www.aessuccess.org
Unable to find what you’re looking for?
ELFI private student loan and student loan refinancing customers must visit elfi.com for information on loans originated by ELFI.